General Inquiries

Questions about accounts, billing, feature requests, or general information? Our general inquiries desk is ready to assist with accurate, professional responses. Please include a brief description and a valid contact method.

Direct contact: [email protected]

Developer Submissions

Ukuho invites developers to propose integrations, partnerships, and API opportunities. Use the form below to share project details, and our Partnerships team will respond with next steps.

Alternatively, for urgent partnerships, you can email [email protected] with “Developer Submission” in the subject line.

Response Times

Ukuho is dedicated to transparent and timely communication. Below are typical response windows to help you plan accordingly.

• General inquiries: typically 1-2 business days.
• Developer submissions: reviewed and acknowledged within 3-5 business days.
• Emergency security disclosures or critical incidents: priority acknowledgement within 4 hours during business operations.

Note: during peak periods, or for highly complex inquiries, timelines may extend slightly. You will receive an estimated timeframe upon receipt and ongoing updates until resolution.